Shipping policy
1. Free Shipping Offer
Enjoy FREE Standard Shipping on all orders over US$69 after discounts are applied!
2. Processing Time
All in-stock orders typically require 1-5 business days for warehouse processing before shipment. Delivery estimates begin once your order is dispatched.
3. Shipping Methods & Delivery Times
Shipping costs and delivery times vary by destination. Below is our detailed shipping table:
Country/Region |
Standard Shipping(Cost / Time) |
Express Shipping(Cost / Time) |
| United States | $7.99 / 7-16 business days | $15.99 / 4-12 business days |
| US Outlying Territories* | Not available | $25.99 / 10-15 business days |
| US APO/FPO* | Not available | $25.99 / 10-15 business days |
| Canada | $9.99 / 9-16 business days | $15.99 / 7-14 business days |
| United Kingdom | $5.99 / 6-10 business days | $12.99 / 3-5 business days |
| Australia | $9.99 / 6-10 business days | $15.99 / 4-7 business days |
| Europe (Partial)* | $7.99 / 6-10 business days | $14.99 / 3-8 business days |
| Mexico | $7.99 / 8-12 business days | $15.99 / 6-10 business days |
| United Arab Emirates | $9.99 / 6-10 business days | Not available |
| Saudi Arabia | $9.99 / 8-12 business days | Not available |
| Singapore | $6.99 / 6-10 business days | $10.99 / 3-5 business days |
| Hong Kong SAR | $6.99 / 2-4 business days | Not available |
| Israel | $9.99 / 6-10 business days | Not available |
| Qatar, Kuwait | $9.99 / 8-12 business days | Not available |
| Other Countries | Calculated at checkout |
Not available |
📌 Notes:
-
US Outlying Territories: Includes Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, and the Virgin Islands.
-
Europe (Partial)*: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland.
-
Europe Express Shipping: Only available for Germany, France, Italy, Spain, Netherlands, Austria, Switzerland, and Poland.
4. Customs & Duties
Your order total includes all applicable taxes and duties—no hidden fees. You will never be asked to pay extra charges upon delivery.
5. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking link to monitor your package in real time.
6. Shipping Delays & Lost Packages
While we strive for timely delivery, delays may occasionally occur due to customs, weather, or carrier issues. If your order is significantly delayed, please contact us at [hello@rolleronruller.com] for assistance.
